How to add and delete an additional time zone
How to add and delete an additional time zone Copy the URL link to this section to share If you work across different time zones you can display an additional…
How to create & edit value sets
How to configure value sets Copy the URL link to this section to share With value sets, you can customize what is shown in drop downs (later not only drop…
How to create & edit custom forms
How to configure custom forms Copy the URL link to this section to share The forms menu provides you with an overview of created forms for the Fieldcode work place.…
How to add & edit partner companies
What are partner companies? Copy the URL link to this section to share Partner companies usually assist your regular dispatch groups by fulfilling the ticket service (usually under a subcontract). To…
How to edit account details
How to configure and view account settings Copy the URL link to this section to share Under this tab you can configure account settings. You can check and edit your…
How to create & edit PUDO locations
How to configure PUDOs Copy the URL link to this section to share PickUp-and-DropOff locations are used to temporarily store parts & goods. Engineers will use those locations to pick…
How to create & edit engineer skills
How to configure skills Copy the URL link to this section to share Adding engineer skills help you to solve tickets more efficiently and helps to assign engineers to the…
How to add & edit dispatch groups
How to configure dispatch groups Copy the URL link to this section to share Dispatch groups are used to define workforce areas for engineers, where the service can be provided.…
How to create & edit custom fields
How to configure custom fields Copy the URL link to this section to share Under this tab, you can create your form fields for a personalized Fieldcode work place experience. Expand the…
How to create & edit ticket durations
How to configure ticket durations Copy the URL link to this section to share Setting up ticket durations allows you to preset a time a ticket for the engineer should…