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How to customize the ticket pool
The displayed columns in the Ticket Pool can be customized according to your needs for a better ticket overview.
Inside the Fieldcode work place go to the Ticket Pool to reveal the Table view editor.
From there you can decide which column items are displayed by checking or unchecking the corresponding check boxes.
You can change the order of items in the Ticket Pool by rearranging items via Drag & Drop in the Table view editor.
The size of items that are displayed in the Ticket Pool can be changed by clicking the corresponding arrows .
The ascending or descending sorting order of items in the Ticket Pool can be changed by clicking the corresponding arrows .
You can also directly Drag & Drop items to other spots by holding them and dropping the at another spot.