Login
You can find the Login page for Gepard under https://tickets.hemmersbach.com/
You can find the Login page for MyDispatch under https://mydispatch.hemmersbach.com/
You can login into the FSA App by using your Hemmersbach username and password.
To log in to the system, please always use the access data you have received from Hemmersbach.
It is usually either your e-mail address or the user ID (the first letter of the first name followed by the full last name) and the Hemmersbach password.
Multi-Factor Authentification
In the following steps we will describe you how to use the the Multi-Factor Authentification (MFA) with the Hemmersbach tools.
The MFA is an additional layer of protection and ensures that unauthorized persons stay out of your account. The MFA also makes the login process more secure.
Login to GEPARD via the following link https://tickets.hemmersbach.com/ using existing username and password.
Install Google Authenticator (preferred solution).
Once the Authenticator app is installed, user must open the app, scan the QR code or enter the key provided on the screen.
After scanning the QR code or entering the key, the app will provide a one-time code.
User should make a screenshot of the above QR code, the key and save it.
This helps during the following scenarios:
- User uninstalls the app by mistake and has to install it once again.
- User has a new phone and has to install the app on a new phone.
Enter the code in the box under 3 and click Submit.
From now on, whenever the user logins to GEPARD, in addition to the username and password, one-time code generated by the app would be required to complete the login process.
